FAQ - Answers to the most common questions in Raay.me Panel India - Online Paid Surveys.

Here you will find answers to the most common questions about Raay.me and how our survey panel Works - Online Paid Surveys.

If you can not find what you are looking for, send us an email.

What do I need to do to start receiving free paid online surveys?

All you need to do to get started is to fill out the short signup form on the homepage of our website and click "submit". Then, check your email and confirm that you have subscribed to raay.me by clicking on the link provided in the email that we will send you. It's that simple.


Scan QR code to become a member of our Whatsapp Panel and receive paid surveys.

When should I expect to receive my first paid survey?

You should receive your first paid survey shortly after you have submitted your information through our signup form or whatsapp group. The survey will be sent to the e-mail / Whatsapp address that you provided on the signup form. You are eligible from the very moment you sign-up to receive surveys. Therefore you could receive an invitation right away. Generally speaking, you should receive your first survey within two or three weeks. It really depends on your profile information and the current needs of our market research partners..

What exactly will the raay.me send me?

raay.me will send you e-mail / Whatsapp invitations for paid surveys.

How much money will I earn for completing a given survey?

The money earned for completing a survey depends on the survey and on the company for whom you are completing the survey. Usually, the longer the survey, the greater the pay. In general, the amount will vary between 30 up to 250 INR for each survey that you complete.

How will I get paid and by whom?

You will get paid by Bi Infotech to your panel account.

Will all surveys pay cash?

Yes, by PayTM in large or other Acceptable UPI’s accounts

How To Make A Payout

To make a payout you first need to choose a payout method.

1. Login to your account.

2. Click on “Total Rewards”.

3. In the bottom left hand corner click on “Change your choice of payment”.

4. Choose the payment option that you wish to use from the drop down box.

5. Click “Update”.

I have not been active for a while and now there is no points (money) in my panel account. Why?

The points do become inactive on the account if the panelist has not been active for a certain amount of time. A record of the points is still there, they just do not show on the balance. To reactivate the points, you must send an email to support(at)Connect-Panel.com. If you have been inactive for a longer period of time, your registration in the panel may have been deleted.

What if I want to cancel/unsubscribe?

You may unsubscribe from raay.me at any time. Log in to your panel account and simply follow the steps to unsubscribe and we will stop sending you any future e-mail / Whatsapps immediately.

1. Login to your account.

2. Click on “Unsubscribe”.

3. Check the box “Do you really want to unsubscribe”.

4. Click “Unsubscribe”.

5. Click “OK”

How many surveys should I expect to receive per month?

This may vary depending on your profile (i.e. your gender, your location, etc) and the needs of our clients. Normally from 1 to 7 surveys per month.

How much do I have to pay for this service?

This service is offered to you by raay.me completely free of charge. We will never ask you for any money in any way. No catch.

I want to receive more surveys and earn more money.

The more profile information you provide when you register, the more likely you are to receive survey invites. On registering we also ask how frequently you would like to participate. We aim to match the number of surveys with your interest in completing surveys.

Can I invite my friends to join?

We encourage you to invite them to join our whatsapp group by clicking on the below URL from your MOBILE PHONE with Whatsapp installed.

Can rewards be paid by cheque?

No. We use PayTM because they are efficient systems, widely used and respected. It allows us to keep administration costs lower, and to pay our panelists quickly and easily.

How To Recover Your Username/Password

WhatsApp Group does not require any password, you just need to login to your whatsapp account. or (for online panel)
If you have forgotten your Username or Password please follow the steps below.
1. Click on the link: https://www.raay.me/Log-In
2. Click on the link “Forgot Password?".
3. Enter your email address that you receive the surveys to.
4. Click on the grey box "Reset Password".
5. A new Password will be sent to your email address.
If you get a message that you are using an invalid email address, check that your Browser accept Cookies (Including third party Cookies). You can also try to use another Browser to see if this helps.

When I click on the survey link, it says that the survey is closed/ or that my quota is full, why?

Survey closed means that one of the following has occurred: The survey has been completed. Normally surveys are active for 2-7 days. The desired number of answers has been collected for this survey. Some surveys automatically close due to inactivity, typically after 10-15 minutes.

Quota full means that the survey is full of respondents within the targeted range. This can be either before the start of a survey, which is normally indicated as closed, or sometimes in the early stages of a survey where certain criteria within the survey become filled. This normally varies depending on the rate any given survey is responded to and the overall amount of responses needed by different people to fill a quota. Surveys where you receive “Quota Full” do not count as fully completed and incentives are not rewarded as the information is not used.

Why Do I Get Moved From One Survey To Another?

Surveys are sent automatically when your profile matches the requirements of the survey. However, there will be times when the survey is full or you are screened out and instead of terminating you from the survey the system automatically looks for other surveys that match your profile. In this way you have the opportunity to participate in another survey.

I Get An Error On The Survey

An error can occur on a survey for a couple of reasons. 1. If cookies are not enabled the survey will not recognize you as the respondent when you reach the end page of the survey and you will receive timed out. Please make sure that you have your cookies enabled. 2. When a survey is left open for an extended period of time the browser session expires and you will be timed out from the survey. In this case it is not possible to start the survey again or for a new link to be sent.